Frequently Asked Questions

Find answers to common questions about our products, shipping, and returns.

Standard shipping typically takes 5-7 business days for in-stock items. Custom or made-to-order furniture pieces may take 4-8 weeks to be crafted and delivered. You will receive a tracking link once your order has been dispatched.

We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund (minus return shipping costs). The item must be in its original condition and packaging. Custom orders are final sale.

Yes! White-glove delivery and assembly is available in select areas for an additional fee. You can add this option at checkout. If you choose standard delivery, most of our furniture comes with easy-to-follow assembly instructions.

We are committed to sustainability. A significant portion of our timber is FSC-certified, and we actively work with manufacturers who prioritize eco-friendly practices and non-toxic finishes for our luxury furniture.

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